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Security and privacy.

Your clients trust you with their most personal documents. Here is how Prêtik protects them.

Hosted in Canada, encrypted

The database and files are hosted in Montréal; links expire after five minutes. SIN and licence numbers: encrypted, masked, never in a PDF.

Every brokerage is isolated

A brokerage never sees another brokerage’s files. The rule is enforced by the database itself, not just by the application.

Access to files, your choice

The whole team, or each broker their own files and those shared with them. Management and compliance see everything. The database enforces it.

Roles and two-factor authentication

Five roles define what each person can do. Two-factor authentication is required for everyone, at every new sign-in and at least every 30 days.

Fictional example

Fictional example
Roles

Pick a role to see what it allows.

Everything: members, brokerage settings, files, final approval, the log and deleting a file.

Two-factor authentication for everyone, asked again at least every 30 days.

Every action recorded

Each file’s log records who did what, and when: links sent, notices accepted, documents uploaded, statuses changed, reminders, notes and PDFs, shares.

Fictional example

Fictional example

File activity

  1. File createdBrokerMon 9:02 a.m.
  2. File shared with a memberBrokerMon 9:05 a.m.
  3. Portal link sentAssistantMon 9:15 a.m.
  4. Privacy notice acceptedborrower (portal)Mon 7:40 p.m.
  5. Document uploaded by the borrowerborrower (portal)Mon 7:44 p.m.
  6. Reminder sentsystemWed 10:00 a.m.
  7. Status changed: AcceptedBrokerWed 10:12 a.m.

The client portal

Before any upload, the borrower reads and accepts a privacy notice. Only the requested documents are collected, each checked by its actual content, not its name.

What the AI sees

An AI provider in the United States reads documents and emails. The lender note only cites your approved facts, without the client’s name. Ratios are calculated by the engine.

Your Outlook mailbox

Prêtik only imports your exchanges with your files’ borrowers. It changes or deletes nothing, and a reply goes out only after your click.

Retention, export and deletion

Five to ten years after the last activity (legal minimum: 5 years), then automatic deletion. Full export; permanent deletion of a file.

Law 25

Prêtik is designed with Québec’s Law 25 on the protection of personal information in mind. Read our privacy policy

Let’s see how Prêtik fits your brokerage.

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